Policy Number: UAECP-TC-2025-027
Last Updated: 21 February 2025
Effective Date: 21 February 2025
These Terms & Conditions (“Terms”) apply to all users who access the UAE Carpenter website or request our carpentry services within Dubai. By accessing our website or booking our services, you agree to comply with and be bound by the following Terms. We advise you to read this document carefully, as it governs your rights, responsibilities, and the conditions under which we operate.
UAE Carpenter provides professional carpentry and woodwork services exclusively within Dubai. Our services include furniture installation, repair, custom carpentry, interior woodwork, and other related tasks. We reserve the right to refuse or decline any service request that falls outside our expertise, involves safety risks, or requires work beyond the permitted locations.
All appointments must be scheduled in advance through our website or by phone. When booking a service, you are responsible for providing accurate personal details, correct location information, and clear descriptions of the required work. Any incorrect or incomplete details may result in delays or cancellation. Appointment times are provided on a best-effort basis and may vary depending on traffic conditions, service demand, or unforeseen circumstances. We will inform you promptly if any rescheduling is necessary.
Our pricing is determined based on the type of service, required materials, time, and complexity of the task. All costs will be clearly communicated before work begins. Additional charges may apply if the project scope changes, requires extra materials, or involves unexpected complications. Payments must be made upon completion of the service, unless otherwise agreed in advance. We accept multiple payment methods, including cash and digital payment options.
We use high-quality materials to ensure durability and long-lasting results. If customers prefer to provide their own materials, we are not responsible for any defects, compatibility issues, or performance limitations. While we stand behind the quality of our work, we provide service warranties only for labor performed by our team. Damage caused by misuse, environmental factors, third-party interference, or lack of maintenance is not covered under our warranty.
Customers must ensure that the work area is accessible and safe for our team. This includes removing obstacles, securing pets, and providing accurate measurements or instructions when necessary. Customers are also responsible for informing us about any property restrictions, rules, or risks that could impact service delivery. UAE Carpenter is not liable for delays or issues caused by incomplete information or site inaccessibility.
If you need to cancel or reschedule an appointment, you must contact us as early as possible. Same-day cancellations may incur a charge to compensate for allocated time and resources. UAE Carpenter reserves the right to cancel or reschedule appointments due to emergencies, staff availability, or uncontrollable circumstances. In such cases, we will notify you promptly and arrange a new suitable time.
Our team takes great care when working on your property. However, UAE Carpenter is not responsible for pre-existing damages, hidden defects, or structural issues discovered during the service. We are also not liable for any indirect, incidental, or consequential damages arising from incomplete or delayed work, material defects, or misuse of furniture or fixtures after installation. Our liability is limited strictly to the value of the service provided.
The content available on our website, including text, images, designs, and service descriptions, is for informational purposes only. Unauthorized use, copying, or distribution of website content is prohibited. We strive to maintain accurate information, but we do not guarantee that the website will be error-free, uninterrupted, or free from technical issues. Any reliance on website content is at your own discretion.
Any personal information provided to us during service booking or website use will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as described in our privacy practices. We take necessary steps to protect your data but cannot guarantee complete security against external risks.
At times, we may work with subcontractors or partner service providers to complete certain tasks. All third parties are vetted and required to adhere to our service standards. However, UAE Carpenter is not responsible for delays or issues caused by third-party suppliers or material vendors beyond our control.
We reserve the right to update or modify these Terms at any time without prior notice. Updated versions will be posted on our website with a revised effective date. Continued use of our services after changes are made constitutes acceptance of the updated Terms. You are encouraged to review this page periodically.
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from service use, website access, or these Terms will be resolved under the jurisdiction of Dubai courts.
For questions, clarifications, or concerns regarding these Terms & Conditions, you may contact us through the phone number listed on our website. Our support team will assist you promptly.
